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Help us improve the Apply for civil legal aid service

If you have problems using this service, email apply-for-civil-legal-aid@digital.justice.gov.uk to get help.

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1. Were you able to do what you needed today?

Yes

If no, please let us know what you were trying to do and what prevented you from doing it

2. How easy or difficult was it to use this service?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

Based on how easy or difficult you found the service to use

Explain your answer

3. What do you think about the amount of time it took you to use this service?

It was very quick

It was a moderate amount of time

Neither too much or too little time

It was a lot of time

It was a great deal of time

Based on what you thought about the amount of time it took to use this service

Explain your answer

4. Overall, how satisfied were you with this service?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Based on your overall satisfaction with this service

Explain your answer

5. Do you have any feedback or suggestions on how we could improve the service?

6. If you're happy to be contacted for research opportunities with the Legal Aid Agency (LAA), please provide your contact details

Name

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